Refund Policy

We want PostKeeper to be useful and fair for genuine users.

Initial purchases

Initial Pro purchases may be eligible for a refund within 14 days if PostKeeper does not work as described and our support team is unable to resolve the issue.

Subscription renewals

Renewals are generally non-refundable unless required by applicable law, but you can cancel future renewals before the next billing period.

When refunds may be denied

Refunds may be denied in cases of abuse, excessive completed exports followed by a refund request, violation of our Terms of Service, fraud, or repeated refund requests.

How to request a refund

To request a refund, contact support@postkeeper.app with your purchase email and a brief description of the issue.

Payment processor

Payments and subscription management are processed by Paddle. Paddle may appear as the merchant of record on your receipt.